Pretty, right?

But travel isn’t always pretty. In the travel and hospitality industries there are certain observations that are chiefly expressed over drinks among colleagues or in other closed quarters: things like “the French are lousy tippers,” “Israelis are pushy” or “Americans are loud.” And while such findings may contain some elements of truth, does it mean brand-appropriate reaction to them can veer into actual discrimination? Advertisements Continue reading Pretty, right?

The Secret Life of the Hotel Shopping Bag

Attention four-star and five-star hotel hoppers: You know you’ve seen it there, lurking in the closet above the logo-emblazoned single-use slippers and plastic laundry bag. Your first reaction is probably something like, “Hey, that’s a really nice looking shopping bag!” to be swiftly followed by something like, “But hey, why did they stick a shopping bag in the hotel room closet? After all, it’s a … Continue reading The Secret Life of the Hotel Shopping Bag